Privacy Policy

Privacy Policy

Introduction

Welcome to Vyllora. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, store, and protect your personal information when you visit our website or make purchases.

1. Data We Collect

When you use our website, we may collect the following types of personal data:

- Identification data: First and last name, title.
- Contact data: Email address, phone number, address.
- Transaction data: Payment information and other details of products you have purchased from us.
- Technical data: IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Profile data: Purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Marketing and communication data: Your preferences regarding receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We collect personal data from you in the following ways:

- Direct interactions: You may provide us with your data by filling out forms or by corresponding with us via post, phone, email, or otherwise.
- Automated technologies or interactions: While you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data through cookies, server logs, and other similar technologies.

3. How We Use Your Data

We only use your personal data when the law allows us to. Generally, we will use your personal data in the following circumstances:

- To fulfill our contract with you.
- To comply with a legal or regulatory obligation.
- When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Specifically, we may use your data to:

- Process your registration as a new customer.
- Process your order and deliver it to you.
- Manage your payments, collect fees, and recover debts.
- Provide you with information about our products and services.
- Inform you of changes to our terms or privacy policy.
- Allow you to participate in promotions, competitions, or surveys.

4. Sharing Your Data

We may share your personal data with the following parties:

- Service providers: Companies that provide services for us, such as payment processors and delivery services.
- Professional advisors: Lawyers, bankers, auditors, and insurers who provide us with advice.
- Regulators and other authorities: As required by law or regulation.

5. International Data Transfers

To the extent that we transfer your data outside the European Economic Area (EEA), we will ensure that a similar level of protection is afforded by ensuring at least one of the following safeguards is implemented:

- We will only transfer your personal data to countries deemed to provide an adequate level of protection for personal data.
- When we use certain service providers, we may use specific contracts that provide adequate data protection.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as is reasonable necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

In certain circumstances, you have rights under data protection laws in relation to your personal data, such as the right to request access to or correction of your data, requests for erasure of your data, objections to processing, and requests to restrict the processing of your personal data.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

10. Changes to the Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by means of a notice on our website or via email.

Contact Us

If you have any questions about this privacy policy or wish to exercise your legal rights, please contact our customer service at contact@Vyllora.com.

Company: WK COMMERCE LIMITED
Address: RM 509, 5/F THE CLOUD 111, TUNG CHAU ST., TAI KOK TSUI, HONG KONG
Business No.: 77469891
Email: Wouter@wkcommerce.nl
Contact No.: +17869549499